The 8-part landing page formula that turns clicks into leads
Before a stranger will convert to a lead they need to believe four things.
A high-converting landing page gives you options: You can bid more, compete for tougher keywords, scale your campaigns, or earn more profit from the same advertising budget.
Over the years I've spent thousands of hours working on improving conversion rate. I've been lucky enough to have been able to test my ideas across pages that have cumulatively generated more than 2,000,000 leads.
But it was only after almost 18 years of working with Google Ads that I asked.
Why don't more visitors convert into leads?
I think I came up with a solid answer...
Before a visitor will make contact they must believe:
The design, the layout, the words are important, if they're done wrong it'll hurt conversion rate. But even the best executed page won't convert as well as it could unless it fosters these beliefs.
How you do that is down to personal preference. I've set out my approach in the first article below.
Before a stranger will convert to a lead they need to believe four things.
You get the best results when you match your ad's hook to the landing page
Before a stranger will convert to a lead they need to believe four things.
Coming up with ideas for an interesting company profile is hard. Here's how to avoid staring at an empty screen.
2FA can reduce contact form spam—but it adds friction, risks real leads, and opens the door to scams like SMS pumping.
When people are looking into a product or service they rarely need they need to be confident about three things before they’ll work with you: That you actually understand what they need. That you have the competence to do what they need. That working with you won’t be a nightmare.
I consulted with six businesses that handle complex paperwork for their clients - such as travel documents, business registrations, and tax filings etc. Here's how we improved the conversion rate.
In the past, I thought About pages were just filler because marketing should be customer-focused. I was wrong.
The answer is always: it depends. In this case it depends on what services you advertise. It'll be clearer with an example from a US law firm I work with.
I’m talking about describing yourself as "the best" on your website. It stops you from thinking about what actually makes your business the right choice.
Experts often have poor conversion rates because the words on their landing pages are all about them. Here's what you can do to fix this.
Complex lead intake or booking forms offer opportunities for improving conversion rates. Here are a few...
Why wasn't this wedding photographer getting calendar bookings from Google Ads?
Most people don't have a library of great testimonials. They either don't ask for them, or the testimonials they get aren't very effective. Here's how to fix this.
Most businesses who advertise online to get leads struggle to contact people who filled in an enquiry form. One way to improve this is to get leads to call you.
Landing pages have to be written for both the expert and non-technical user because you get both expert and non-technical visitors. Here's how to do that.
Nobody wants an inbox full of spam, but preventing fake leads from submitting your form is wrong if you’re paying for online advertising. Here's why...
High-converting headlines are about what the visitor cares for, not about the characteristics of the business. Here's how to check your headline for visitor focus.
Amy Hoy wrote a brilliant article titled 6 Critical Mistakes You're Making with Your Landing Page. She makes a really interesting observation which resonated with me: Landing page design is actually a usability exercise.
Don't make it difficult for your customers to contact you. Businesses with the smoothest processes will attract (and keep) the best customers.
If your enquiry form asks for much more than contact details you're losing qualified sales leads. Read on to learn why...
Here’s a quick tip for improving landing page speed. As you know, nobody likes a slow website. Load speed is strongly correlated with the conversion rate: Fast website = more leads.
How long should your landing page be? The answer isn't a number.
If you’re anything like me, starting is the hardest part of writing. It's like I'm staring at the screen waiting for someone to unblock the idea pipe. That struggle is over.
Here's how I doubled the conversion rate on some Google Ads lead generation landing pages by improving visitor's motivation.
Improving page speed helps improve landing page experience. Google's guidance is broad, not specific. That makes it hard to know what to do. Google does provide one specific set of instructions, following these will improve landing page experience and boost conversion rates.
Need to improve your conversion rate? Here's a tested approach that takes only a few minutes.
You get the highest conversion rates from landing pages that concentrate on convincing visitors to do just one thing. Offer visitors too many choices and they bounce. But what if there are two equally good things your visitor could do?
This is a quote from Write Useful Books by Rob Fitzpatrick. His advice is perfect for lead-generation landing pages.
The number of website enquiries you get is going to fall off a cliff after 24th of October if your website doesn't use HTTPS. After the 24th of October 2017, Google Chrome will warn people that web pages with forms are insecure unless they’re served over HTTPS. Here's how to fix this.
Even though the internet is infinitely more ubiquitous now. Even though we've had a generation grow up with Google. Even though 2-year olds have iPads . The way people read websites hasn't changed...
It’s not to convince someone to buy from you, establish trust, build your brand or educate your customer. Those things are important but they're not the first job. The first job is ...
Read on to learn how your website could be sabotaging your advertising. And, what you can do to get more leads from your the clicks you've already paid for.
Autocomplete makes filling forms faster and easier. Here's how to set it up.
Thoughts and lessons on client selection, burnout, pricing, and modernising legacy accounts, from someone who's run a Google Ads for years.
Understand what happens after someone clicks your advert. Subjects include offline conversions, CRM integration, attribution, auditability and marketing instrumentation.
Articles about marketing, engineering, AI and problem solving that don't fit neatly into the other topics. These are some of the ideas and experiences that have shaped how I think.
Learn how to use Google Ads to generate profitable leads. Subjects include campaign strategy, bidding, targeting, optimisation and the challenges of running lead generation campaigns.
Things I've learned about high-converting landing pages. Subjects include copywriting, page structure, forms, trust, conversion rate optimisation and user experience.
Understand why some leads become customers while others don't. Subjects include diagnosing poor leads, qualification, filtering junk leads and improving the feedback you send to Google Ads.
What happens after a lead has been generated determines if Google Ads is profitable. Subjects include first contact, follow-up, quoting, lead nurturing and turning more enquiries into customers.