Agency insights
Thoughts and lessons on client selection, burnout, pricing, and modernising legacy accounts, from someone who's run a Google Ads for years.
Most Google Ads advice focuses on campaigns. Things like account structure, ad copy, bidding and so on. These things are important, but they're only part of what makes Google Ads profitable.
I've worked with hundreds of businesses since 2007. Over and over I've seen good campaigns fail to deliver the hoped-for results. As I've dug into why, I've become 100% convinced that Google Ads is only profitable when it's part of a working system.
I call it the CLIENT framework. Each letter stands for one part of the system:
If any of these parts are weak, Google Ads is less profitable, or not profitable at all.
Google Ads is at its best when the whole system works.
This section is mostly about the Google Ads part of the system.
I've put my best thinking on this into my book Profitable Google Ads. If you think it'd be useful please download a free digital copy at the bottom of the page. If you prefer a paperback you can order one at cost here.
Thoughts and lessons on client selection, burnout, pricing, and modernising legacy accounts, from someone who's run a Google Ads for years.
Understand what happens after someone clicks your advert. Subjects include offline conversions, CRM integration, attribution, auditability and marketing instrumentation.
Articles about marketing, engineering, AI and problem solving that don't fit neatly into the other topics. These are some of the ideas and experiences that have shaped how I think.
Learn how to use Google Ads to generate profitable leads. Subjects include campaign strategy, bidding, targeting, optimisation and the challenges of running lead generation campaigns.
Things I've learned about high-converting landing pages. Subjects include copywriting, page structure, forms, trust, conversion rate optimisation and user experience.
Understand why some leads become customers while others don't. Subjects include diagnosing poor leads, qualification, filtering junk leads and improving the feedback you send to Google Ads.
What happens after a lead has been generated determines if Google Ads is profitable. Subjects include first contact, follow-up, quoting, lead nurturing and turning more enquiries into customers.