One of the best parts of my business is when a client gets their first enquiry from an AdWords campaign.
The worst part is the time from launching to that first enquiry. Even after almost a million enquiries I still worry till the first one arrives. It was horrible for the first few years. I'd actually feel sick. I’d upload the campaign to Google, set the initial bids and then check the stats every few minutes.
Over the years I worked out a process for getting fast results from new AdWords campaigns so I didn't have to worry as much. (I still check the stats on a brand new campaign more often than is logical though.)
This process works for the kind of campaigns that I do - lead generation for smaller businesses. The campaigns have between 2 000 and 20 000 impressions a month on the search network. This is might not work for eCommerce and it's definitely not the right way to launch a defensive AdWords campaign.
You're welcome to copy (and improve) my process. Here it is.
I’ll usually use these settings for a month or so or until we’ve received somewhere between 50 and 100 enquiries. That gives a solid baseline to compare future optimising efforts.
I’ve had some criticisms about this approach from people who feel it's too simple:
Real men bid manually. That is true. We real men shave with axes, eat our steak rare and manage our bids manually. But sometimes it’s OK to need a hug or use automated bidding. Especially with a new campaign when you have no data to work with and manual bidding = guessing.
Google’s automatic bidding isn’t any good. If it was 2013 I’d agree with you. It was awful in the olden days. Google’s automatic bidding was so bad that a bunch of people built their own bid automation software. I was one of them.
I used to pit my bidding engine against Google’s. For many years my automated bidding engine beat Google’s. But that's changed. Google's automated bidding is good enough for production now and I expect it’ll get even better.
Google will steal my money. Google has no incentive to rip advertisers off for short-term gain. It is true that many smaller businesses pay Google more than they make from the resulting sales. My experience is that this is down to them doing AdWords badly or AdWords being the wrong advertising medium rather than malice on Google's part.
It’s not optimal. Correct. This might not be the optimal strategy for the whole life of the campaign. But, you have to have a baseline before you optimise. This is the fastest way to establish that baseline.
For the most part this approach works well. I can normally get the first sales enquiry within a day or so of the campaign going live which makes the client very happy.
You’ve chosen good keywords, written decent ad copy, set up a landing page that should convert. You’re getting impressions and the CTR looks ok but you’ve still not had any conversions. Is this normal or should you worry?
Are you worried that it might be underperforming? Perhaps you've neglected your AdWords account. Maybe it used to do better but now it’s costing more and delivering less. Maybe you’re behind on some updates or not confident that everything is as it should be.
I used to think quality score was vital, but in the year I’ve ignored QS and focussed on other metrics: - our ads have been clicked more often. - Our landing pages are better at turning visitors into leads. - Our clients are getting superior leads from their AdWords spend.
Learn how changes in searcher's intent, network, time of day etc affect AdWords performance.