Agency insights
Thoughts and lessons on client selection, burnout, pricing, and modernising legacy accounts, from someone who's run a Google Ads for years.
Published April 2021. Last updated July 2026.
One of the best parts of my business is when a client gets their first enquiry from a Google Ads campaign.
The worst part is the time from launching to that first enquiry. I've used Google Ads to generate more than 2 000 000 leads but I still worry till the first one arrives. It was horrible for the first few years. I'd actually feel sick. I’d upload the campaign to Google, set the initial bids and then check the stats every few minutes.
Over the years I worked out a process for getting fast results from new Google Ads campaigns so I didn't have to worry as much. (I still check the stats on a brand new campaign more often than is logical though.)
This process works for the kind of campaigns that I do - lead generation. Most campaigns have between 2 000 and 20 000 impressions a month on the search network. This is might not work for eCommerce and it's definitely not the right way to launch a defensive Google Ads campaign.
You're welcome to copy (and improve) my process. Here it is.
I’ll usually use these settings for a month or so or until we’ve received somewhere between 50 and 100 enquiries. That gives a solid baseline to compare future optimising efforts.
I’ve had some criticisms about this approach from people who feel it's too simple:
Real men bid manually. That is true. We real men shave with axes, eat our steak rare and manage our bids manually. But sometimes it’s OK to need a hug or use automated bidding. Especially with a new campaign when you have no data to work with and manual bidding = guessing.
Google’s automatic bidding isn’t any good. If it was 2013 I’d agree with you. It was awful in the olden days. Google’s automatic bidding was so bad that a bunch of people built their own bid automation software. I was one of them.
I used to pit my bidding engine against Google’s. For many years my automated bidding engine beat Google’s. But that's changed. Google's automated bidding is good enough for production now and I expect it’ll get even better.
Google will steal my money. Google has no incentive to rip advertisers off for short-term gain. It is true that many smaller businesses pay Google more than they make from the resulting sales. My experience is that this is down to them doing Google Ads badly or Google Ads being the wrong advertising medium rather than malice on Google's part.
It’s not optimal. Correct. This might not be the optimal strategy for the whole life of the campaign. But, you have to have a baseline before you optimise. This is the fastest way to establish that baseline.
For the most part this approach works well. I can normally get the first sales enquiry within a day or so of the campaign going live which makes the client very happy.
Thoughts and lessons on client selection, burnout, pricing, and modernising legacy accounts, from someone who's run a Google Ads for years.
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